Product Warranty

2 YEAR LIMITED WARRANTY

CUTECH warrants its machinery to be free of defects in workmanship and materials for a period of two (2) years from the date of the original purchase by the original owner. This warranty applies to products sold in the United States only. The warranty does not apply to any product used for professional or commercial production purposes nor for industrial or educational applications. Such cases are covered by our 1 year Limited Warranty with the Conditions and Exceptions.

 

Warranty does not include failures, breakage or defects deemed after inspection by an Authorized Service Center or our agent to have been directly or indirectly caused by or resulting from improper use, lack of or improper maintenance, misuse or abuse, negligence, accidents, damage in handling or transport, or normal wear and tear of any part or component. Examples are consumables such as inserts and knives or wear items like drive belts, bearings or brushes. Additionally, warranty is void if repairs or alterations are made to the machine by an unauthorized service center without the direct consent of CUTECH.

 

To file a claim of warranty or to find a service center, call 858-886-7333 or email support@cutechtools.us. Warranty applies to the original buyer only and may not be transferred.  You will need to furnish with your claim a copy of the original sales receipt as proof of purchase and the serial number from the machine.

 

The defective units should be returned Freight prepaid to CUTECH’s Authorized Service Center for inspection. If the warranty claim is considered to be invalid due to exclusions listed above, CUTECH will at your direction dispose of or return the product. In the event you choose to have the product returned, you will be responsible for the handling and shipping cost of the return.

 

CUTECH furnishes the above warranties in lieu of all other warranties, express or implied. CUTECH shall not be liable for any special, indirect, incidental, punitive or consequential damages, including without limitation loss of profits arising from or related to the warranty, the breach of any agreement or warranty, or the operation or use of its machinery, including without limitation damages arising from damage to fixtures, tools, equipment, parts or materials, direct or indirect loss caused by any other part, loss of revenue or profits, financing or interest charges, and claims by and third person, whether or not notice of such possible damages has been given to CUTECH. Not responsible for damages of any kind for any delay by or failure of CUTECH to perform its obligations under this agreement or claims made a subject of a legal proceeding against CUTECH more than one (1) year after such cause of action first arose.

 

The validity, construction and performance of this Warranty and any sale of machinery by CUTECH shall be governed by the law of the State of California, without regard to conflicts of laws provisions of any jurisdiction. Any action related in any way to any alleged or actual offer, acceptance or sale by CUTECH or any claim related to the performance of and agreement including without limitation this Warranty, shall take place in the federal or state courts in San Diego, California.

 

CUTECH reserves the right to change the specification without prior notice.

CUTECH and the Cutech logo are registered trademarks of Shinmax Industry Co., Ltd. Limited Company
© Copyright 2020 - Cutech - All Rights Reserved
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